Credit your account immediately if the following occurs:
1. Loan request does not meet your criteria
2. Duplicate lead( Lead already sent to you earlier)
3. Wrong State
4. Borrower is underage
5. Prospect is not the property owner.
6. Borrower not able to understand the language.
Generally can't credit your a/c if the following occurs:
1. Borrower intentionally acted interested to the rep but is not interested to speak to you.
2. Borrower has a very low credit, not enough equity, very low income.
3. The borrower was just shopping around.
4. You can’t get a hold of the borrower again.